Cireon Warranty Statement
MANUFACTURER'S LIMITED WARRANTY
Cireon, LLC (“Cireon”), warrants to the original end-user (“Customer”) of Cireon’s Products (collectively, “Products” and individually, “Product”) that if any of the Products are found to exhibit defects in material or workmanship under normal use and as a result thereof such Product fails to operate at less than seventy percent (70%) of its total initial output (“Minimum Operating Requirement”) at any time during the ten (10) year period commencing on the date of the original purchase of the Product by Customer and so long as Customer purchased the Product directly from an Authorized Cireon Dealer and promptly notifies Cireon of the defect and, if requested by Cireon, upon return of the defective Product, Cireon will, in its reasonable discretion, either repair or replace such Product, subject to the additional terms and conditions and exceptions described below. Customer shall be required to show proof of purchase of the Product identified on original invoice.
Each Product shall contain a unique serial number. This Warranty shall be null and void, and Cireon shall have no liability under the terms of this Warranty, if the Product has been used in an application or environment other than that for which it was intended, or if it has been subjected to misuse, abuse, accidental damage, modification, improper repair or installation procedures or adverse environmental factors, including incorrect line voltages, improper wiring, improperly rated fuses or circuit breakers, insufficient ventilation or incorrect temperatures or an act of God. This Warranty does not cover any Product that has had the serial number altered, defaced or removed.
This Warranty shall be the sole and exclusive remedy of Customer. In no event shall Cireon be liable for incidental, consequential or special damages of any kind (property or economic damages included) arising from the sale or use of the Product. Cireon shall not be liable for any claim made by a third party or made by Customer for a third party.
Further, Cireon shall have no liability for any claims of infringement of any patent, trademark, copyright or other intellectual property: (i) if the Product is used in combination with other third party products, without Cireon’s express written authorization; (ii) if the Product was modified by anyone other than Cireon; or (iii) for the use or sale of the Product other than as specified and authorized in Cireon’s documentation.
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, CIREON MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, NOR DOES CIREON AUTHORIZE ANY OTHER PARTY TO OFFER ANY SUCH WARRANTY ON BEHALF OF CIREON.
To make a warranty claim, promptly notify Cireon within the warranty period described above by calling Cireon at 805- 557-9100, or by notifying Cireon in writing at firstname.lastname@example.org or 383 Science Drive, Moorpark, California 93021. Cireon will, in its discretion, within thirty (30) days from receipt of the Customer’s notification, either (i) send a field representative to determine what Corrective Action, if any, is required, and if Cireon determines, in its discretion, that the Product is defective within the scope of this Warranty, then Cireon shall provide a Return Authorization Number to Customer for the return of the defective Product; or (ii) provide a Return Authorization Number to Customer for the return of the defective Product, upon receipt of which Cireon will determine, in its discretion, whether the Product should be repaired or replaced, in which case Cireon, at its cost, shall repair or replace the defective Product and return the repaired or replaced Product to Customer. Return shall only be accepted with a Return Authorization Number identified on the return container. This Warranty includes installation labor for on-site services when authorized in advance by Cireon for a period of twelve (12) months from the date of shipment of the repaired or replaced Product. This Warranty does not include labor for on-site services after said 12-month period. This Warranty covers repair or replacement, at Cireon’s discretion, of components included in the defective Product. It does not cover peripheral controls, electrical or mechanical devices, or equipment of any kind beyond those provided by Cireon that result in the Product not meeting the Minimum Operating Requirements.
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